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Your important questions answered



What is ila?

What does the name 'ila' mean and why was it chosen?

Why should I choose ila?

How can I get an ila account?

What documents will I need to open an ila account?

Do you have any branches?

How long does it take to process my documents and open my account?

How secure is mobile banking?

Where can I use my ila cards?

What is Tap & Go?

How can I fund my account?

What is ila's Swift Code and Address?

What should I do if I lose or damage my physical card?

How can I change my card PIN number?

Do you provide credit cards or loans?

How can I request for an official bank statement? Is there any cost?

What is a virtual debit card?

How and where can I get support?

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